{ "metadata": { "version": "1.0.1", "lastUpdated": "2026-10-23T00:00:00.000Z", "updateSource": null }, "serviceIdentification": { "fedRampPackageId": "FR2634659079", "ueiNumber": "L5K1A4WHNJQ1", "providerName": "ThinkTrends LLC", "serviceName": "ThinkTrends AI Platform", "serviceAcronym": "TT-PLATFORM", "serviceDescription": "ThinkTrends AI Platform is a cloud-based, enterprise-grade Agentic AI platform developed by ThinkTrends LLC. It provides federal agencies and commercial organizations with a unified environment for deploying, managing, and operating AI-powered agents, knowledge bases, data pipelines, and intelligent workflows. Key capabilities include:\n- **AI Agent Studio**: Build and deploy conversational AI agents with RAG (Retrieval-Augmented Generation), memory, and tool integrations backed by Amazon foundation models.\n- **Knowledge Base Management**: Ingest, index, and query structured and unstructured documents using vector embeddings for grounded, citation-based AI responses.\n- **Agent Flow Orchestration**: Design and execute visual node-based AI workflows for automated, multi-step tasks.\n- **Data Pipelines**: Managed Agentic ETL-based pipelines for data ingestion, transformation, and delivery.\n- **Guardrails & Safety**: Configurable content safety guardrails (HIPAA, PII, tone, compliance policies) applied at the agent and platform level.\n- **File & Drive Integration**: Secure file management integrated with Google Drive and native cloud storage.\n- **Enterprise Connectors**: Native integrations with Slack, Jira, Google Workspace, Microsoft 365, and agency enterprise systems.\n- **Agentic Governance**: Ability to run automated evaluation jobs, analyse agent responses against accuracy, relevance, and safety benchmarks, and iteratively improve prompts based on those scores", "certificationType": "20x", "website": "https://thinktrends.co/", "logo": "https://d16sn2heoxf1hd.cloudfront.net/images/logo/tt-logo.svg" }, "serviceProperties": { "serviceType": [ "SaaS", "PaaS" ], "deploymentModel": "Public Cloud", "businessCategory": [ "Analytics", "Artificial Intelligence (AI)", "Collaboration", "Cybersecurity & Risk Management", "Data Management", "Development Tools", "Governance, Risk, and Compliance (GRC)", "Operations Management", "Research" ], "nextOngoingCertificationReportDate": "2026-12-10", "trustCenter": { "repositoryType": [ "Trust Center" ], "url": "https://trust.paramify.com/thinktrends", "repositoryDescription": "ThinkTrends AI Platform Trust Center\n\nThinkTrends AI Platform holds an Initial Implementation Phase listing on the FedRAMP Marketplace and is pursuing FedRAMP 20x Class C certification.\n\nThis Trust Center stores and shares FedRAMP Certification Data for ThinkTrends AI Platform with FedRAMP, CISA, and federal agency customers. It includes:\n\n- Certification progress: goals, milestones, and status, updated at least quarterly\n- Security policies, procedures, and supporting documentation\n- Validation evidence for FedRAMP 20x Key Security Indicators\n- Service scope: the services included in the offering and their security categories", "authenticationRequired": true, "accessRequestInstructions": "The Trust Center is restricted to FedRAMP, CISA, and federal agency customers.\n\nTo request access:\n1. Open https://trust.paramify.com/thinktrends\n2. Select \"Request Access\" and submit the form with your government email address\n3. ThinkTrends reviews each request and replies by email with the outcome\n\nQuestions: fedramp-support@thinktrends.co" }, "secureConfigurationGuidance": { "repositoryType": [ "Secure Configuration Guidance" ], "url": "https://trust.paramify.com/thinktrends/thinktrends-ai-platform", "repositoryDescription": "The trust center hosts the ThinkTrends AI Platform Secure Configuration Guide for agency administrators. It explains how to securely access, configure, operate, and decommission top-level administrative accounts, and describes the security-related settings available to administrator and privileged accounts and the security implications of each. It can be found in the \"Deliverables\" section labelled \"Secure Configuration Guide\"", "authenticationRequired": true, "accessRequestInstructions": "Visit Trust Center URL." } }, "contactInformation": [ { "contactType": "System Point of Contact - Technical" }, { "contactType": "System Owner" }, { "contactType": "Privacy Point of Contact" }, { "contactType": "Prepared By" }, { "contactType": "Authorizing Official Point of Contact" }, { "contactType": "System Point of Contact - Management" }, { "contactType": "Authorizing Official", "contactName": "Federal Risk and Authorization Management Program Program Management Office" }, { "contactType": "Content Approver" }, { "contactType": "Prepared For" }, { "contactType": "Information System Security Officer" }, { "contactType": "Sales", "contactName": "ThinkTrends Sales POC", "contactEmail": "fedramp-sales@thinktrends.co" }, { "contactType": "Security", "contactName": "ThinkTrends Security POC", "contactEmail": "fedramp@thinktrends.co" } ], "assessor": { "name": "A-LIGN", "assessorID": "138665" }, "certifiedServices": [ { "serviceName": "ThinkTrends", "serviceDescription": "ThinkTrends AI Platform is a cloud-based, enterprise-grade\nAgentic AI platform developed by ThinkTrends LLC. It\nprovides federal agencies and commercial organizations with\na unified environment for deploying, managing, and operating\nAI-powered agents, knowledge bases, data pipelines, and\nintelligent workflows. Key capabilities include:\n\n- AI Agent Studio: Build and deploy conversational AI\nagents with RAG (Retrieval-Augmented Generation), memory,\nand tool integrations backed by Amazon foundation models.\n- Knowledge Base Management: Ingest, index, and query\nstructured and unstructured documents using vector\nembeddings for grounded, citation-based AI responses.\n- Agent Flow Orchestration: Design and execute visual\nnode-based AI workflows for automated, multi-step tasks.\n- Data Pipelines: Managed Agentic ETL-based pipelines\nfor data ingestion, transformation, and delivery.\n- Guardrails & Safety: Configurable content safety\nguardrails (HIPAA, PII, tone, compliance policies) applied at\nthe agent and platform level.\n- File & Drive Integration: Secure file management\nintegrated with Google Drive and native cloud storage.\n- Enterprise Connectors: Native integrations with Slack,\nJira, Google Workspace, Microsoft 365, and agency\nenterprise systems.\n- Agentic Governance: Ability to run automated evaluation\njobs, analyse agent responses against accuracy, relevance,\nand safety benchmarks, and iteratively improve prompts\nbased on those scores" } ], "thirdPartyInformationResources": { "certified": [ { "fedRampCertifiedThirdPartyInformationResource": "Atlassian Government Cloud", "useCase": "Atlassian Government Cloud is a Software as a Service (SaaS) offering that helps teams collaborate, track work, manage IT service delivery, support their DevOps practices and more - all with the security and control that agencies need. Available products include: - Jira for project management across business and software teams - Confluence for knowledge management and documentation - Jira Service Management for IT service management, including support, IT operations, customer service, and more" }, { "fedRampCertifiedThirdPartyInformationResource": "AWS", "useCase": "Amazon US East/West is a multi-tenant public cloud for Federal, State and Local Government customers, as well as commercial customers, designed to meet a wide range of regulatory requirements, to include government compliance and security requirements. AWS leverages the Infrastructure-as-a-Service (IaaS) cloud computing model, which enables convenient, on-demand Internet access to a shared pool of configurable computing resources such as servers, storage, network infrastructure, and various other web services. Customers can rapidly provision or release computing resources on demand." }, { "fedRampCertifiedThirdPartyInformationResource": "AWS GovCloud", "useCase": "AWS GovCloud (US) is an AWS Region designed to allow US government agencies and customers supporting the US government to move more sensitive workloads into the cloud. In addition to complying with FedRAMP requirements, the AWS GovCloud (US) framework adheres to U.S. International Traffic in Arms Regulations (ITAR) regulations. Additional information is available at http://aws.amazon.com/govcloud-us/." } ], "nonCertified": [ { "name": "AL2023", "provider": "Amazon", "website": "https://aws.amazon.com", "useCase": "Amazon's lastest Linux distribution, optimized for AWS, providing a secure, stable environment for cloud applications. Key features include seamless AWS integration, enhanced performance for EC2, access to the latest Linux innovations, long-term support, and deterministic updates." }, { "name": "GitLab", "provider": "GitLab Inc.", "website": "https://about.gitlab.com/solutions/public-sector", "useCase": "A code collaboration and version control component provided by Gitlab that enables teams to securely store and manage source code." }, { "name": "Hostgator", "provider": "HostGator", "website": "https://www.hostgator.com", "useCase": "" }, { "name": "SonarQube", "provider": "SonarSource", "website": "https://sonarsource.com", "useCase": "A code quality and security platform that automatically scans codebases to detect bugs, vulnerabilities, and code smells in multiple programming languages." }, { "name": "Terraform", "provider": "HashiCorp", "website": "https://hashicorp.com", "useCase": "Open-source infrastructure as code software tool created by HashiCorp. It enables users to define and provision data center infrastructure using a declarative configuration language." } ] } }